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I believe something like 9 million unique visitors hit healthcare.gov in the first week, which is pretty high.
A) This is far from unexpected -- they were expecting 15-16 million and got barely more than half that!
B) High load does not magically empty drop-down lists, for example. It can explain delayed e-mails, but not the links in those e-mails sending users to pages that responded with 403 Forbidden.
And now we learn -- unsurprisingly given just how fail this way-over-budget mess is -- that the administration never even tested it!!
It is fraudulent to claim that the "glitches" of a site you've never even tested are the result of "unexpectedly high load", especially when the load is below what you were anticipating!!
And we're not even getting into the fraud of bilking taxpayers out of nearly half a billion dollars for a website that was already obscenely budgets tens of millions!